Shipping + Handling

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SHIPPING + HANDLING

How We Ship

Please note that shipping costs vary by country and by weight of package.  Below are only the Standard rates applicable for packages up to 500 grams (1.10 lbs.)  The delivery times noted are estimated and Refuse To Obey does not guarantee delivery dates. Regardless of the weight of the package the approximate delivery times noted below apply.

 

We ship worldwide to over 150 countries.

 

 

CANADA

Shipping Method – Expedited

Cost- $15

Destination- AB, BC, MB, NB, NL, NS, ON, PE, QC & SK

Delivery Time- Allow approximately 2 to 5 business days

Includes: Tracking & Delivery Confirmation, Delivery Updates & Reference Number Tracking, $100 Insurance Coverage

 

Shipping Method – Expedited

Cost – $15

Destination- NWT, NU & YT

Allow approximately 6 to 7 business days

Includes: Tracking & Delivery Confirmation, Delivery Updates & Reference Number Tracking, $100 Insurance Coverage

 

Other Shipping Option Available: Xpress Post

 

 

UNITED STATES

Shipping Method- Small Packet USA – Air

Our Standard Small Packet USA – Air Shipping Method does not include a Tracking Number

Cost- $13

Destination- All States

Delivery Time- Allow approximately 5 to 8 business days

 

If you require a Tracking Number please select from the below Options at Checkout:

Other Air Shipping Options Available:  Tracked Packet, Expedited & Xpress Post

 

 

AUSTRALIA & INTERNATIONAL

Shipping Method- Small Packet International – Air

Our Standard Small Packet International – Air Shipping Method does not include a Tracking Number

Cost- $25

Delivery Time – Allow approximately 2 to 3 weeks

 

If you require a Tracking Number please select from the below Option at Checkout:

Other Air Shipping Option Available:  Tracked Packet

 

 

IMPORTANT NOTES:

Should the Bill To and the Ship To be 2 different names and/or addresses please be advised that an email will automatically be sent to the Bill to Name’s email address in order to confirm that they are aware of the Order and have authorized the use of their Credit Card or PayPal account to pay for the Order.  Order will not be constructed without the response from the Bill To Name acknowledging the authorization.

 

Handmade Garments ONLY are made to order so please allow approximately 7-10 business days for garment construction.  Your estimated shipping delivery time (regardless of the shipping method used at the time of checkout) is over and above the 7-10 business days that are required for Handmade Garment construction.

 

Orders are processed Monday – Friday.  We do not process orders on Canadian statutory holidays.

 

Vintage/Reworked/Pre Loved Garments will automatically be processed and ready to be shipped once your payment has been approved.

 

Check your account/confirmation email for your details.

 

Customs, taxes, duties and collection fees may apply.  All duties and/or taxes, etc are the responsibility of the customer, in countries where applicable, and are not collected by Refuse To Obey nor are they included in the order total.  Any applicable fees will be due upon delivery.

 

Refuse To Obey is not responsible for lost, damaged, stolen packages or packages delayed by the carrier and/or customs.

 

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