Shipping + Handling

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SHIPPING + HANDLING

How We Ship

Please note that shipping costs vary by country and by weight of package. Below are only the Standard rates applicable for packages up to 500 grams (1.10 lbs.)

COVID-19 Update: The delivery times noted are estimated and Refuse To Obey and carrier used do not guarantee delivery dates as carriers are experiencing delays. Regardless of the weight of the package the approximate delivery times noted below apply.

 

We ship worldwide to over 150 countries.

 

CANADA

Shipping Method – Expedited

Cost- $15

Destination- ON & QC

Delivery Time- Allow approximately 2 to 5 business days

Includes: Tracking & Delivery Confirmation, Delivery Updates & Reference Number Tracking, $100 Insurance Coverage

 

Shipping Method – Expedited

Cost- $20

Destination- AB, BC, MB, NB, NL, NS, PE, & SK

Delivery Time- Allow approximately 2 to 5 business days

Includes: Tracking & Delivery Confirmation, Delivery Updates & Reference Number Tracking, $100 Insurance Coverage

 

Shipping Method – Expedited

Cost – $20

Destination- NWT, NU & YT

Allow approximately 6 to 7 business days

Includes: Tracking & Delivery Confirmation, Delivery Updates & Reference Number Tracking, $100 Insurance Coverage

 

Other Shipping Option Available: Xpress Post

 

UNITED STATES

Shipping Method- Small Packet USA – Air

Our Standard Small Packet USA – Air Shipping Method includes a Tracking Number

Cost- $15

Destination- All States

Delivery Time- Allow approximately 3 to 8 business days

Includes: Tracking & Delivery Confirmation, Delivery Updates & Reference Number Tracking, $100 Insurance Coverage

 

Other Air Shipping Options Available: Expedited & Xpress Post

 

 

AUSTRALIA & INTERNATIONAL

Shipping Method- Small Packet International – Air

Our Standard Small Packet International – Air Shipping Method includes a Tracking Number

Cost- $35

Delivery Time – Allow approximately 2 to 3 weeks

 

 

IMPORTANT NOTES:

Should the Bill To and the Ship To be 2 different names and/or addresses please be advised that an email will automatically be sent to the Bill to Name’s email address in order to confirm that they are aware of the Order and have authorized the use of their Credit Card or PayPal account to pay for the Order. Order will not be constructed without the response from the Bill To Name acknowledging the authorization.

 

For all garments marked ‘MADE TO ORDER’ please allow approximately 8-11 weeks for garment construction. Your estimated shipping delivery time (regardless of the shipping method used at the time of checkout) is over and above the 8-11 weeks that are required for Handmade Garment construction.

 

For all garments marked ‘READY TO SHIP’ these items will be shipped within one week from receipt of payment. Vintage/Reworked/Pre Loved Garments will automatically be processed and ready to be shipped once your payment has been approved.

 

NOTE: If your Order consists of ‘MADE TO ORDER’ as well as ‘READY TO SHIP’ items note that your Order falls into the category of ‘MADE TO ORDER’ as partial orders will not be shipped.

 

We appreciate your understanding in that if your Order consists of several ‘MADE TO ORDER’ items please allow approximately an additional 1-2 weeks over and above the 8-11 weeks required for garment construction.

 

Orders are processed Monday – Friday. We do not process orders on Canadian statutory holidays.

 

Check your account/confirmation email for your details.

 

Customs, taxes, duties and collection fees may apply. All duties and/or taxes, etc are the responsibility of the customer, in countries where applicable, and are not collected by Refuse To Obey nor are they included in the order total. Any applicable fees will be due upon delivery.

 

Refuse To Obey is not responsible for lost, damaged, stolen packages or packages delayed by the carrier and/or customs

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